We're Here to Help

Whether you need help logging into a course, updating billing, or figuring out which program or podcast episode is the best next step for you and your horse—I’ve got you.

This is the spot to reach out when something’s not working, you’re stuck, or you just need a human to point you in the right direction.

Howdy, Cowgirl!

Use the form on this page (or email me at nicole@nicoleburnettcoaching.com) with:

Your name
The email you used to purchase or sign up
What you need help with (as much detail as you can share)

I (or someone on my tiny but mighty team) will get back to you as soon as we can—usually within 1–2 business days.

Pssst-If you’re unsure whether it’s “worth bugging me” with a question… it is. If it’s getting in the way of your progress, I want to know.

A quick note on timing. I’m a real human (and a mom and rider), not a 24/7 chat bot.

Support is handled on business days, and I respond as quickly as I can while still keeping my brain and family intact. If it’s been more than a couple of days and you haven’t heard back, please feel free to follow up.

You don’t need to apologize for asking questions or needing help.

You’re here to ride better and feel better. My job is to make sure tech and logistics don’t get in the way of that.